I have been in the service industry for the majority of my career. I am tuned to evaluating good and bad service. My family gets a little tired of me evaluating almost every service experience we have.
I have recently had a good and bad experience with two businesses that are . . . → Read More: Service differentiates: The insurance company vs. mechanic story
Special Notice: Be sure to check back next Tuesday, June 28 for a special blog post. I will describe the experience I had this past weekend when my blog site was featured on WordPress.com. For those of you who found this blog last weekend and stick around until next Tuesday, I think you will . . . → Read More: I won’t forgive you
The best way to tell a lie is to make up a story based on truth. Liars add some truth in an attempt to convince that it is the truth. A lie is not 100% truthful.
Have you ever felt like someone was dishonest with you? You know when someone isn’t being honest. When . . . → Read More: How to tell a lie and other untruths