Your struggle with redirecting people feels like you are pushing them off. This is an opportunity to be honest and transparent. You are very busy and to stay focused on what is most important . . . → Read More: My Simple Coaching: redirecting
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 We should all expect to be questioned about something we should know but we don’t. Most people react poorly because they are not prepared for the question. By default your response is usually something like, “I don’t know” or “I don’t have an answer”. You lose credibility with a short answer like this. . . . → Read More: “I don’t know”  People “play chicken” every day. Chicken is a dare game. You and your opponent are in a game to see who quits or gives up (who is chicken) first. It is an immature game meant to “prove” who is braver. If you are brave you will be brave whether you play this game or . . . → Read More: Who are you calling “Chicken”!  Why tell the truth? Don’t some people need to bend the truth to sell an idea or a product? To sell you need to tell the truth. To trust, credibility needs to be established. It needs to be clear that the person selling is someone who will tell you the truth. Otherwise it is . . . → Read More: Truth or consequences  You should never apologize for providing information late. Or, missing a due date. Or, failing to complete an assignment. You should never explain why you are late, have missed a due date, or provide an incomplete assignment. You may have very good reasons why and sometimes these reasons are out of our control, so . . . → Read More: Never apologize |
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